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Read the AR Aging Report

Last updated: 2026-07-09 Summary:

  • The AR Aging Report buckets every outstanding balance by how far past due it is: Current, 1-30, 31-60, 61-90, and 90+ days.
  • Balances are grouped per customer, with summary cards and a Total Outstanding across all buckets.
  • Filter by as-of date and customer; unapplied credit memos reduce a customer’s balance.

Go to Accounts Receivable → AR Aging Report (/ar/aging). It loads as of today by default.

Each open balance falls into a bucket by its due date relative to the as-of date:

Bucket Meaning
Current Not yet due (due on or after the as-of date)
1-30 Days 1–30 days past due
31-60 Days 31–60 days past due
61-90 Days 61–90 days past due
90+ Days More than 90 days past due
Total The customer’s whole outstanding balance

Only invoices that are Sent, Partial, or Overdue with a balance still owing appear. Drafts, paid, voided, and written-off invoices are excluded. Unapplied credit memos show as a negative Current amount so a customer’s balance reflects credits they haven’t used yet, and any migrated opening receivables carried in at cutover are included.

  • As of Date — run the report for a point in time. Balances and buckets recompute for that date, and invoices dated after it are excluded, so back-dated snapshots stay historically accurate.
  • Customer — narrow to one customer. Use Clear filters to return to all customers.

The summary cards at the top total each bucket across all listed customers, ending in Total Outstanding.

  • Work the 90+ and 61-90 columns first — the oldest balances are the ones most at risk.
  • Sort your outreach by the per-customer Total to prioritize the largest exposures.
  • After a customer pays, record the payment so the balance leaves the aging buckets; applying a credit memo has the same effect.
  • An invoice you expected is missing. It’s probably a Draft (not yet sent), fully Paid, or dated after the as-of date. Only open, sent balances age.
  • Buckets look off after back-dating. The report ages by due date against the as-of date — changing the as-of date reshuffles the columns by design.
  • A negative Current figure. That’s an unapplied credit memo reducing the customer’s balance, not an error.
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